Marketing automation is the use of software to automate marketing processes such as customer segmentation, customer data integration, and campaign management. The use of marketing automation makes processes that would have otherwise been performed manually much more efficient, and makes new processes possible. Marketing automation is an integral component of customer relationship management.
- When we talk about online marketing, we're essentially talking about promoting your business online using a variety of channels. And these channels include search, social, video, email, and display. You see, today's customer lives across these channels and online marketing is about finding ways to be present and stay present at the right moments to capture the customer. The internet has transformed the way that people buy products or services. And, now, with mobile smartphones, that experience is everywhere. This puts the customer in charge of the buying process. They're armed with resources to conduct research, compare options, share what they've found, and even ask their peers for recommendations, all digitally. And, often, this happens simultaneously. What was once the norm in marketing has taken a backseat to its online counterpart. Print continues to drop in readership. People are leaving cable for on demand shows served up by digital companies like Netflix. And we're distracted by our mobile devices while we walk on the streets, so we miss advertisements in the windows and next to the bus stops. Streaming music has replaced radio. And the opportunity to pay for many services eliminates advertising from interrupting our experience. The Yellow Pages has been replaced by Google Local and Yelp, where the consumer can easily read reviews and see pictures of the business. Even in brick and mortar, people are holding their phones, scanning barcodes, chasing deals, and deciding whether it's cheaper to buy online. And that's where online marketing comes in. As a business, you need to stand out throughout the journey a buyer takes. With so many user interaction points and what seems like an endless amount of channels, online marketing can feel overwhelming. To focus it, let's talk about the three types of media you'll be using in online marketing: paid, owned, and earned. Your paid media will make up everything that you, well, pay for. This will include channels like Google AdWords, Facebook paid ads, and display marketing. Your owned media will encompass channels like your website, your list of customers that you use to send out emails, and a blog with an active readership. Earned media is the world of organic press. Your social media accounts, mentions on other blogs, and articles written about you make up the channels within earned media. Now, all of these channels overlap just as a user will overlap as they interact with each. And, together, these make up the foundation of online marketing. So, at the end of the day, online marketing is the process of putting your business front and center along the journey that your customer takes.
If you take a close look at the search done for “daily goal setting” with SEOQuake being active, you’ll notice that I rank #1 for this search. However, where authority is somewhat skewed is that SEOQuake doesn’t recognize a whole lot of links for my site. In fact, only 200 total as opposed to Life Hack’s (#2 on the list) 134k links. That’s a fairly wide difference.
Lead nurturing campaigns aren't the only type of email marketing automation you can use to get more out of your contacts database. Think about the contacts who are already your customers. Email automation can not only help you convert leads into customers, but it can also help you delight your existing customers and encourage activity like greater product adoption, upsells, evangelism, and additional purchases.
The truth? Today, rising above the noise and achieving any semblance of visibility has become a monumental undertaking. While we might prevail at searching, we fail at being found. How are we supposed to get notice while swimming in a sea of misinformation and disinformation? We've become immersed in this guru gauntlet where one expert after another is attempting to teach us how we can get the proverbial word out about our businesses and achieve visibility to drive more leads and sales, but we all still seem to be lost.
Social networks that launched as a platform for connecting people have now evolved into a highly effective and powerful sales tool. A recent study conducted by PRNewswire with a sample size of 11,000 found that one in six marriages results from an online interaction. Statistics from dreamgrow.com, a leading source for content and social media information, note that 95 % of adults follow a brand via social media, and 71% of customers who get a good experience through social media tend to recommend the brand. Last year, Facebook by itself influenced the purchasing decisions of 52% customers online.
Customers who are waiting for their package to be delivered are most probably feeling excited and sometimes even a bit nervous. If you can provide them with useful content, e.g. on how to best use the product, how to take care of it, what to wear with it, how to exchange it, and so on, you can make their wait ever more exciting. Just like looking forward to unwrapping presents on Christmas morning 😉
After a website is built for your company, you must promote it. Search engine marketing, or SEM for short, is one of the best ways that you can promote your company, services and website. SEM is the process and strategy of getting website exposure online with keywords related to your business. SEM includes pay per click ads (PPC) and search engine optimization (SEO).
B2C companies, however, probably have the most to gain from marketing automation technologies, as they can reach larger segments of their customers with personalized messages than they could afford to without it. In the past, B2C brands may have sent the same email to all of their customers in regular intervals, which, at best, got a marginal return and, at worst, turned off otherwise loyal customers with off-topic communications.
The proof is in the pudding for the effectiveness and power of marketing automation platforms, but there are still a lot of options to consider to find the best platform for your company. So, we’ve scoured the web for customer reviews and feature information to give you a comprehensive view of the top platforms on the market to help optimize your email ROI.
Recognized by Forbes as one of the world’s leading social media experts, Sean Gardner suggests effective online marketing strategies in his book “A Road to Social Media Success”. This guide is helpful for newbies as well as professional marketers in gaining insights into the ever changing world of social media. Gardner also explains how small businesses and startups can use social media to enhance and improve their customer experience.
Advertising through an influencer is an authentic and effective way to reach out to your target audience. An influencer can lend credibility to your brand, while also helping you reach out to their followers. For startup companies, it’s better to deploy resources to chase micro influencers. It’s highly effective as long as you work with a variety of people and with an emphasis on brand advocacy. Based on stats published by Influencer Orchestration Network, 92% of people value recommendations from influencers, and 81% of the people who used influencer find it as an effective online marketing strategy.
Higher Logic Marketing Automation Enterprise powered by Real Magnet is a leading marketing automation platform that helps businesses attract, engage and deliver better email, marketing, social and mobile campaigns. Higher Logic simplifies marketing automation with its intuitive design, seamless integration with leading CRMs and dedicated consultative team that ensures smarter engagement. Higher Logic's easy-to-use platform, intelligent productive analytics, and exceptional email deliverability helps the modern marketer navigate and succeed in a complex digital marketing landscape. We serve a wide breadth of customers including some of the largest associations, media companies and the most innovative technology companies, including the American Red Cross, Arnold & Porter, IBM, Kiplinger’s, MIT Technology Review, and Viacom.
Most people that start marketing affiliate products or services usually have a blog with some semblance of an audience. If you don’t have a blog, or you’re looking to create one, you can learn more about what it takes to start a blog here. Keep in mind, as an affiliate, you’ll also need to decide whether you want to incorporate a new business or simply operate under your name. There are pros and cons to both of those routes.
Then, you'll want to decide on the messages you want to send, and the intervals at which you want to send them. First write the copy and create templates using your email service—you could even use plain-text messages to get started. Then work on your schedule. Perhaps you'll want to send one email immediately after a new user is added to your list—just connect your spreadsheet to an email app, and have that message sent directly. The others you'll want to delay, perhaps sending new messages three and seven days after they first signed up.
It opens the door for irrelevant, spammy, automated messages. Understanding that a large database of leads is required for marketing automation to have any effect on their bottom line, many marketers end up buying lists of contacts to nurture with marketing automation. The consequences of list-buying are numerous, but most importantly this spammy tactic produces incredibly low ROI. Along with the cost of buying these lists, sending unsolicited emails to people who have never requested any information from you leads to low engagement and hurts your IP address reputation, lowering your email deliverability rates.
Then, once a person has completed a particular event in the application (like creating their first campaign), we use the API to change the ‘Created Campaign’ custom field to ‘Yes’ on their subscriber profile. Finally, we set up a custom segment to get a list of people who meet the criteria ‘Created Campaign=Yes’ and ‘Uploaded List=No’ and then sent them an automated email encouraging them to upload their list and complete the send.
Since it is available as a web-based packaged module, no technical team or coding knowledge is required to set it up. This software design incorporates industry best practices and standardized marketing processes so you can start using the in-built functionalities with minimal customization. Also, for integrating your website or enterprise applications with Agile, ready-made APIs and developer resources are available.
Use workflows here to trigger an internal email notification to your sales rep informing them of these high-value activities. Using personalization, give the rep all the information they need about the lead in question, including relevant mid- and bottom-of-the-funnel content that they can send to the lead in their outreach email. This allows you to connect sales reps with the best possible leads at the right time.
A key benefit of using online channels for marketing a business or product is the ability to measure the impact of any given channel, as well as how visitors acquired through different channels interact with a website or landing page experience. Of the visitors that convert into paying customers, further analysis can be done to determine which channels are most effective at acquiring valuable customers.