The final part of the description summarises approaches to customer-centric emarketing. It shows how success online requires a planned approach to migrate existing customers to online channels and acquire new customers by selecting the appropriate mix of e-communications and traditional communications. Retention of online customers needs to be based on developing customer insight by researching their characteristics, behaviour, what they value, what keeps them loyal and then delivering tailored, relevant web and e-mail communications.

When planning a direct mail campaign, don’t forget that you still need to follow the basic direct mail rules. A good list, a good design and a strong call-to-action are a must in order for your direct mail to be a success. Provide information on how people can use the technology you are including and strong content for them to view. If the content is not well designed, then your effort will have been a waste of time.


What is email marketing? Basically the use of email to promote products and/or services. But a better email marketing definition is the use of email to develop relationships with potential customers and/or clients. Email marketing is one segment of internet marketing, which encompasses online marketing via websites, social media, blogs, etc. It is essentially the same as direct mail except that instead of sending mail through the postal service, messages are sent electronically via email.
A key objective is engaging digital marketing customers and allowing them to interact with the brand through servicing and delivery of digital media. Information is easy to access at a fast rate through the use of digital communications. Users with access to the Internet can use many digital mediums, such as Facebook, YouTube, Forums, and Email etc. Through Digital communications it creates a Multi-communication channel where information can be quickly exchanged around the world by anyone without any regard to whom they are.[28] Social segregation plays no part through social mediums due to lack of face to face communication and information being wide spread instead to a selective audience. This interactive nature allows consumers create conversation in which the targeted audience is able to ask questions about the brand and get familiar with it which traditional forms of Marketing may not offer.[29] 

They have real concerns, hopes, frustrations and interests. Talk to them about those things. Don’t just tell them about your products of services. Tell them about how your products or services can help them. For an example, as a B2B marketer you need to learn to match your B2B content to your sales funnel. Show them how some of your customers or clients have solved their problems. https://assets.pcmag.com/media/images/465640-email-marketing.jpg?thumb
All text is boring, but too many images, in relation to the amount of text in the email, can actually increase the likelihood your email will get picked up by a spam filter (spammers use this tactic, to hide spammy words from filters). In addition, images draw attention, but you do not want them to draw too much attention, away from important text.  You’ll be in good shape if you enter your text first, then sprinkle images where it’s appropriate.
You get email by setting up an email account with a website, some of the most popular sites are yahoo, gmail, and msn. Once you get on to the website you'll see a button somewhere on the home page to create an email account or just a sign in box. Once you click it, you can click to either create an account or register. You'll be asked certain questions and to create a password. Make sure you make your email and password easy to remember and keep you email address professional. Then, your set to go. Now the only way for you to start getting emails is to give people your email address including the (.com) ending. ( for ex: EmailME@yahoo.com), Or signing up to receive emails promotions from different sites. When you start receiving mail it will show in your inbox once you login to your account. Some websites offer tutorials for beginners to learn to navigate around their account. https://i0.wp.com/digitalmarketingskill.com/wp-content/uploads/2015/06/Email-Marketing-Campaign-Fundamentals-For-Digital-Newbies-1.png?resize
Focus on the reader first. You should always write your emails to address the needs of your subscribers, not yours. Offer ways to solve their problems, don’t simply talk about your products and how great they are. (This is a part that so many companies get wrong.) Ask yourself, what are the biggest pain points/struggles for my subscribers? How can I solve their current problem in this email?
Loved reading this! Which of these would you recommend so that I could set myself reminders on certain clients so that I can follow up with them in the future? I feel like I am doing a lot of extra steps that I might not have to do if I was using an actual marketing software. I am in the very beginning stages of getting my business out there and I would like to follow up with potential clients down the road with an email… is this a possibility or should I just keep using my excel spreadsheet!?
Another key aspect of any email blast is the target audience. Make sure you’re hitting inboxes where the probability response, purchase or interaction is high. If you’re shooting emails like a loose cannon on a rolling deck, you could put off prospects and customers (if you make it to their inboxes!), tarnish your image and end up wasting a lot of time, money and effort.

A common example of permission marketing is a newsletter sent to an advertising firm's customers. Such newsletters inform customers of upcoming events or promotions, or new products.[11] In this type of advertising, a company that wants to send a newsletter to their customers may ask them at the point of purchase if they would like to receive the newsletter.
Dimensional mail: Grab your potential customers' attention with mail pieces that are not the envelopes or postcards that people are used to getting but ones that have dimension, such as bulky items, boxes or tubes. These have a much higher response rate than the mail pieces you are sending now. Switching from your current format to a dimensional piece is very costly, so before considering doing this you need to know your budget. However, you can expect a lift in response. One of my favorite examples is sending a "message in a bottle" in the mail. This direct mail campaign featured a little plastic bottle with a label on it. Inside was a note on how to buy the company's product. Something like that stands out and gets opened.
Thank you for this great roundup of tips regarding marketing emails. I especially appreciate your mention of tracking emails so you can continually improve your strategies, including an above the fold call to action so customers know exactly what to do next, and most of all making sure you have a solid (not necessarily huge) email list. Reaching out to those you know may be interested in your company and what it has to offer is always going to garner you the best results. I would also love to add that focusing on the customer, proofreading your email, and making the email conversational are other excellent tips for making your sales emails stand out and actually get read. Thanks again for sharing!
Blast email and other forms of email marketing have grown increasingly popular for businesses, due to the relatively low cost and easy tracking abilities involved. In most cases, individuals must opt-in, or subscribe, to an email list to receive blast email from a particular company. Newsletters, for example, are a common form of email marketing. The company, in turn, must create and manage a large mailing list that identifies all the individuals who have subscribed to the email marketing service. Depending on the size of the company and the amount of recipients, managing this list can be quite daunting. As a result, most companies hire a third-party vendor or use software to manage mailing lists.
3. Email converts better. People who buy products marketed through email spend 138% more than those who do not receive email offers. In fact, email marketing has an ROI of 3800%. That’s huge! And if you are wondering if social media converts even better, think again: the average order value of an email is at least three times higher than that of social media.
With so many of the us depending on the internet to stay tuned into what's going on in our lives and in the world, it's no wonder that direct mail, or "direct classic" as the industry sometimes refers to it, has become an afterthought for small business marketing strategies. Postage is getting more and more expensive. Plus, email delivery and online communications are near immediate compared to the time it takes to go through the production, proofing, printing, and mailing process.
The huge advantage of email over social media is that prospects and customers are more likely to see an email than social media. Just posting something doesn't mean that everyone you want to see your message will see it. Your post might not even show up in your targets' social media streams. However, an email will sit in the inbox until it's read (or deleted).  https://www.websolutions.com/Customer-Content/www/CMS/files/blog/email-must-haves.png
As with offline advertising, industry participants have undertaken numerous efforts to self-regulate and develop industry standards or codes of conduct. Several United States advertising industry organizations jointly published Self-Regulatory Principles for Online Behavioral Advertising based on standards proposed by the FTC in 2009.[109] European ad associations published a similar document in 2011.[110] Primary tenets of both documents include consumer control of data transfer to third parties, data security, and consent for collection of certain health and financial data.[109]:2–4 Neither framework, however, penalizes violators of the codes of conduct.[111]
It also emphasises how digital marketing does not occur in isolation, but is most effective when it is integrated with other communications channels such as phone, direct mail or face-to-face. As we have said, the role of the Internet in supporting multi-channel marketing is another recurring theme in this book and chapters 5 and 6 in particular explain its role in supporting different customer communications channels and distribution channels.

Influencer marketing: Important nodes are identified within related communities, known as influencers. This is becoming an important concept in digital targeting. It is possible to reach influencers via paid advertising, such as Facebook Advertising or Google Adwords campaigns, or through sophisticated sCRM (social customer relationship management) software, such as SAP C4C, Microsoft Dynamics, Sage CRM and Salesforce CRM. Many universities now focus, at Masters level, on engagement strategies for influencers.


It wasn’t enough to just post high-quality articles on the Foundr blog itself, but it was crazy important that we start getting our posts onto other influential sites as well. Taking our cues from Buffer, we began drastically ramping up our content creation process. Part of that process of guest posting was including as many links as possible back to the Foundr site.
If you want to code your own emails, you have the freedom to do so. But this is an advanced skill that requires a good bit of technical know-how. Here’s what you need to take the coding leap—whether you’re just getting started, wondering about the basics of HTML emails, or looking for a guide to coding them. We’ve also rounded up a few more resources you might need as you become a certifiable email pro.
Basic text-based email editors to fully designed HTML or JavaScript templates are just some of the features these packages can provide businesses. You can manage your contacts by simply keeping a list of names and email addresses or you can create a complex database full of subscribers segmented by demographic slices and engagement levels. Which method you choose really just depends on how much of your budget you're willing to allocate towards the email marketing software that can give your company the features it needs. 

Best Practices Calls to Action Coding Content Marketing Copywriting Customer Journey Customer Spotlight Data-Driven Marketing Deliverability Digital Marketing Email Automation Email Design Email Development Email List Email Marketing Email Templates Event Marketing Marketing Automation Metrics Personalization Segmentation Social Media Strategy Subject Line Testing Transactional Email


Meta keywords are different from usual keywords since they are only in the source code of your web page, instead of the living, visible web page. Anyway, meta keywords can be filled out later on if you need to, but focus on the things that matter first. Integrate keywords for the meta description tag. Do this just for the page description that comes up in search engines.
You’ve launched an amazing product or service. Now what? Now, you need to get the word out. When done well, good PR can be much more effective and less expensive than advertising. Regardless of whether you want to hire a fancy agency or awesome consultant, make sure that you know what you’re doing and what types of ROI to expect. Relationships are the heart and soul of PR. This chapter will teach you how to ignore the noise and focus on substantive, measurable results.
Hint: Using the Advanced tab, you can float the image so text can wrap around it. The vertical and horizontal spaces are the amount of space (measured in pixels) you want between the image and anything else on the page. This is usually used to provide space between text in a surrounding article and an image. Copy and paste this: float: left; margin: 0px 10px 0px 10px; into the Style box under Advanced for a quick and easy image float, as you can see here:
Transactional emails are usually triggered based on a customer's action with a company. To be qualified as transactional or relationship messages, these communications' primary purpose must be "to facilitate, complete, or confirm a commercial transaction that the recipient has previously agreed to enter into with the sender" along with a few other narrow definitions of transactional messaging.[2] Triggered transactional messages include dropped basket messages, password reset emails, purchase or order confirmation emails, order status emails, reorder emails, and email receipts.
Instead, use a high-quality opt-in email list that you’ve built over time and execute a targeted email blast campaign where recipients want to get your emails. The advantage with using a professional email blast service like Benchmark Email is that you will know how many recipients are opening your mails, clicking through and bouncing in an easily decipherable campaign report. Not only this, you also get access to useful tools like customizable signup forms for your website, double opt-in tools like Permission Pass and much more.
Frequency matters, and how often you send emails can have a significant impact on your revenue and email engagement (and unsubscribe) rates. Send too much and subscribers can suffer email fatigue causing them to disengage and unsubscribe. Send too few and you lose the attention of your audience. They may even forget why they signed up leading them to unsubscribe.
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Charities and non-profit groups also use direct mail marketing to fundraise. One common method for charities is to send free return address labels to potential donors—accompanied by a giving slip and return envelope. The March of Dimes has had phenomenal success with this method; representatives there have added that the secret to direct mail contributions is to contact people often.
“We’re always giving people the option to join our email list when they come into the spa, but we just recently added the option for people to sign up when they visit our website,” explains Christine Copertino, spa director for Allegria Spa. “The response has been great. We’re seeing a ton of people signing up, and we know that these are really engaged people who will be excited to receive our emails.”
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