3. Email converts better. People who buy products marketed through email spend 138% more than those who do not receive email offers. In fact, email marketing has an ROI of 3800%. That’s huge! And if you are wondering if social media converts even better, think again: the average order value of an email is at least three times higher than that of social media.
Update your website and continuously offer useful and updated content. Think of your website as a storefront but in the virtual world. In the same way that you do not leave your physical store unattended for a month, you would not do the same to your website. Always update your website and keep it fresh by having a blog, announcing sales, special offers, and new products. Think that you are a customer yourself, so give them the information that they want.
A/B testing is trying two different techniques that communicate the same message on a small percentage of your list, seeing whether A or B performed the best, then using the better performing option when you email the rest of the list. It sounds complicated, but there are plenty of email marketing solutions out there that take all the math and guesswork out of it. (All you have to do is come up with the option A and option B you want to try.)

Historically, it has been difficult to measure the effectiveness of marketing campaigns because target markets cannot be adequately defined. Email marketing carries the benefit of allowing marketers to identify returns on investment and measure and improve efficiency.[citation needed] Email marketing allows marketers to see feedback from users in real time, and to monitor how effective their campaign is in achieving market penetration, revealing a communication channel's scope. At the same time, however, it also means that the more personal nature of certain advertising methods, such as television advertisements, cannot be captured.
Digital strategist Dr Dave Chaffey is co-founder and Content Director of Smart Insights. Dave is editor of the 100+ templates, ebooks and courses in the digital marketing resource library created by our team of 25+ Digital Marketing experts. Our resources are used by our Premium members in more than 100 countries to Plan, Manage and Optimize their digital marketing. Free members can access our sample templates here. Please connect on LinkedIn to receive updates or ask me a question. For my full profile and other social networks, see the Dave Chaffey profile page on Smart Insights. Dave is a keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing.
Advertisers may also deliver ads based on a user's suspected geography through geotargeting. A user's IP address communicates some geographic information (at minimum, the user's country or general region). The geographic information from an IP can be supplemented and refined with other proxies or information to narrow the range of possible locations.[28] For example, with mobile devices, advertisers can sometimes use a phone's GPS receiver or the location of nearby mobile towers.[29] Cookies and other persistent data on a user's machine may provide help narrowing a user's location further.[28]
While getting the word out to many people at once can seem appealing, it also lacks the personalization that today’s online consumers crave. And with today’s email marketing services that make it simple to segment and personalize your messages, there’s no reason not to dip your toe into the email customization waters, right? Plus, as laws change around the world to make unsolicited electronic messages illegal, one wrong email could land your business squarely in the red.
List fatigue is also a concern. If you're buying a list from a trade show, keep in mind that the other vendors at the trade show, and even businesses elsewhere who bought the list, are also emailing these recipients. By the time you reach the recipients’ inboxes, those readers are going to be exhausted by the barrage of unsolicited commercial email they've been receiving.
Hint: Using the Advanced tab, you can float the image so text can wrap around it. The vertical and horizontal spaces are the amount of space (measured in pixels) you want between the image and anything else on the page. This is usually used to provide space between text in a surrounding article and an image. Copy and paste this: float: left; margin: 0px 10px 0px 10px; into the Style box under Advanced for a quick and easy image float, as you can see here:

Use it to promote up-sells/cross-sells. You can even set up an autoresponder sequence for someone after they purchase and get repeat customers. Depending on the products you sell, you could offer an upsell, or cross sell related products. For example, if someone buys a digital camera, you can offer to add a lens, a tripod, and other accessories to their order before it ships. Or, if you sell products that people buy frequently (like food or disposable items, like diapers), you can automatically send them offers for new items when you know they’re about due for another order.


A trick banner is a banner ad where the ad copy imitates some screen element users commonly encounter, such as an operating system message or popular application message, to induce ad clicks.[34] Trick banners typically do not mention the advertiser in the initial ad, and thus they are a form of bait-and-switch.[35][36] Trick banners commonly attract a higher-than-average click-through rate, but tricked users may resent the advertiser for deceiving them.[37]
E-marketing is a process of planning and executing the conception, distribution, promotion, and pricing of products and services in a computerized, networked environment, such as the Internet and the World Wide Web, to facilitate exchanges and satisfy customer demands. It has two distinct advantages over traditional marketing. E-marketing provides customers with more convenience and more competitive prices, and it enables businesses to reduce operational costs.
An omni-channel approach not only benefits consumers but also benefits business bottom line: Research suggests that customers spend more than double when purchasing through an omni-channel retailer as opposed to a single-channel retailer, and are often more loyal. This could be due to the ease of purchase and the wider availability of products.[24]
Internet service providers (GMail, Yahoo, etc.) and anti-spam organizations create the spam traps to prevent spam from reaching people’s inboxes. The important thing for everyone to remember is if you use a purchased list, you are technically spamming the people on that list. Spam is unsolicited email and those people did not request your information.
Take the email below from Paperless Post, for example. I love the header of this email: It provides a clear CTA that includes a sense of urgency. Then, the subheader asks a question that forces recipients to think to themselves, "Wait, when is Mother's Day again? Did I buy Mom a card?" Below this copy, the simple grid design is both easy to scan and quite visually appealing. Each card picture is a CTA in and of itself -- click on any one of them, and you'll be taken to a purchase page.
Simpson says that he can tell when a brand hasn’t put effort into designing a mail piece, but he can also tell when it puts in too much misguided effort. Direct mail shouldn’t look like a beautiful magazine ad, he says, as this kind of mailed content tends to draw little response from consumers. Instead, direct mail pieces should have good copy and the right offer for the right demographic. 
Blast email and other forms of email marketing have grown increasingly popular for businesses, due to the relatively low cost and easy tracking abilities involved. In most cases, individuals must opt-in, or subscribe, to an email list to receive blast email from a particular company. Newsletters, for example, are a common form of email marketing. The company, in turn, must create and manage a large mailing list that identifies all the individuals who have subscribed to the email marketing service. Depending on the size of the company and the amount of recipients, managing this list can be quite daunting. As a result, most companies hire a third-party vendor or use software to manage mailing lists.
Instead, use a high-quality opt-in email list that you’ve built over time and execute a targeted email blast campaign where recipients want to get your emails. The advantage with using a professional email blast service like Benchmark Email is that you will know how many recipients are opening your mails, clicking through and bouncing in an easily decipherable campaign report. Not only this, you also get access to useful tools like customizable signup forms for your website, double opt-in tools like Permission Pass and much more.
While it’s tempting to say that we were able to create such a massive email list all by ourselves the reality is that it impossible to get that far without the help of some friends. As an entrepreneur one of our most valuable resources is our community of peers. While it may be easy to view others in your niche as your competitors, you’ll actually get a lot of more out of your entrepreneur community if you actually view them as potential partners who can help you out.
Blast email and other forms of email marketing have grown increasingly popular for businesses, due to the relatively low cost and easy tracking abilities involved. In most cases, individuals must opt-in, or subscribe, to an email list to receive blast email from a particular company. Newsletters, for example, are a common form of email marketing. The company, in turn, must create and manage a large mailing list that identifies all the individuals who have subscribed to the email marketing service. Depending on the size of the company and the amount of recipients, managing this list can be quite daunting. As a result, most companies hire a third-party vendor or use software to manage mailing lists.
Video: Video mailers have a built-in audiovisual player. The video plays after opening the mailer or by pushing a button. With a built-in video screen, people are inclined to instantly watch it. You don’t have to worry about applications or other software; you know that once opened, people will watch it. Since this form of direct mail is relatively new, they can be costly and not affordable for all campaigns. But the costs are starting to come down, so keep an eye on them until you can afford to try them.

The most advanced email marketing services offer custom workflows where you can specify triggers based on actions (such as opening an email or making a purchase) or on inaction (such as ignoring emails). With these services, you can also set up a series of emails (such as tutorials) to be sent to segments of users, and you can pause or stop a campaign at any time. You can also move contacts into new segments once they have completed tutorials.
Tip: Align the timing of your pop-up form with the average amount of time a visitor spends on your website. Set the form to appear immediately (or with a 5-second delay) if people aren’t inclined to spend much time on your site. If visitors have a tendency to browse, consider a 20-second delay or a scroll-based trigger when someone reaches the middle or bottom of your page.
Paid channel marketing is something you’ve probably come across in some form or another. Other names for this topic include Search Engine Marketing (SEM), online advertising, or pay-per-click (PPC) marketing. Very often, marketers use these terms interchangeably to describe the same concept — traffic purchased through online ads. Marketers frequently shy away from this technique because it costs money. This perspective will put you at a significant disadvantage. It’s not uncommon for companies to run PPC campaigns with uncapped budgets. Why? Because you should be generating an ROI anyway. This chapter walks through the basics of how. 

A wide variety of organizations and companies employ some form of direct mail marketing. For example, you might already receive an envelope from ValPak, a direct mail company that sells space in its envelopes to a variety of local businesses offering coupons and discounts. Additionally, they entice consumers to look through these coupons by promising that $100 has been inserted into 10 random envelopes.
Although there’s no panacea for direct mail’s attribution problem, Simpson says that he shores up his data by matching a list of recent buyers with consumers from the campaign’s direct mail list. This method is more inductive than deductive, in that he cannot be entirely sure the direct mail led to the purchase, but it allows him to have an idea of how effective a direct mail campaign has been. 
If you say, “I want to see what type of response I get from my first email before I send more”, it’s not going to work. Email marketing is marketing, not magic. You wouldn’t expect to get a great return on playing a radio ad or running a TV spot just once.  Don’t expect a great return from sending just one email. Tell yourself you’re going to test the effectiveness of email marketing for a period of time (a full year is a reasonable amount of time). Remember that customers will open emails differently depending on the time of year and even the time of day that your email is sent. To get as many customers as possible to open your emails, you need to commit to sending emails over a period of time.
While getting the word out to many people at once can seem appealing, it also lacks the personalization that today’s online consumers crave. And with today’s email marketing services that make it simple to segment and personalize your messages, there’s no reason not to dip your toe into the email customization waters, right? Plus, as laws change around the world to make unsolicited electronic messages illegal, one wrong email could land your business squarely in the red.

Failures and successes in e-marketing have shown that when marketing goods online results in distribution, storing, or shipping and handling costs higher than the value of the goods, an exclusively online enterprise may be headed for a short life. In addition, e-marketers need to be aware of cultural pitfalls when designing e-commerce sites for foreign markets.

Marketers need to authenticate their email to prove to ISPs that their messages are legitimate, helping to ensure delivery to their subscribers. Sender Policy Framework (SPF) verifies a brand’s identity; DomainKeys Identified Mail (DKIM) verifies the message wasn’t tampered with in transmission; and Domain Based Authentication Reporting and Conformance (DMARC) requires both SPF and DKIM approval in order to authenticate.


Even better was the fact that we had built the Foundr brand up to the point where we had people actually ask to become an affiliate of ours. Our very brand became an important leveraging point for us because we had developed it to the point where people would want to become associated with our brand. Obviously this didn’t happen overnight and it took many years of work to get us to that point, but it was a great side-benefit to all the success we had achieved so far.
Marketers continue to use direct mail in 2016 because it still leads in ROI. However, traditional direct mail marketing has changed dramatically. InfoTrends did a study on direct mail that found the following statistics: 66% of direct mail is opened, 82% of direct mail is read for a minute or more, 56% of consumers who responded to direct mail went online or visited the physical store, 62% of consumers who responded to direct mail in the past three months made a purchase, and over 84% reported that personalization made them more likely to open a direct mail piece.
With so many of the us depending on the internet to stay tuned into what's going on in our lives and in the world, it's no wonder that direct mail, or "direct classic" as the industry sometimes refers to it, has become an afterthought for small business marketing strategies. Postage is getting more and more expensive. Plus, email delivery and online communications are near immediate compared to the time it takes to go through the production, proofing, printing, and mailing process.
Be aware from January the popup opt in is going to decimate your Google search rankings, so the evergreen welcome mat and overlay (which you’re using on this page on exit intent) are going to be things of the past (unless you want to lose your position in the SERPS…). Time to get rid of the popups now and move to content upgrades inline in your articles (which you do really well in this post!).
All text is boring, but too many images, in relation to the amount of text in the email, can actually increase the likelihood your email will get picked up by a spam filter (spammers use this tactic, to hide spammy words from filters). In addition, images draw attention, but you do not want them to draw too much attention, away from important text.  You’ll be in good shape if you enter your text first, then sprinkle images where it’s appropriate.
Well written! I’m in Direct mail solutions business. Thanks for pointing out the effectiveness of direct mail campaign in todays digital Age. It’s been used for decades until now. Traditional mailing is just so efective as ever. Direct mail marketing is definitely right especially for people who want to start their own business to build brand awareness in their communities.
It also emphasises how digital marketing does not occur in isolation, but is most effective when it is integrated with other communications channels such as phone, direct mail or face-to-face. As we have said, the role of the Internet in supporting multi-channel marketing is another recurring theme in this book and chapters 5 and 6 in particular explain its role in supporting different customer communications channels and distribution channels.
Hi Jonathan, Thank you so much for this amazing article! Assya emailed me to ask me what I would like to learn and I said I would love to learn about creating an opt-in offer and list building and so I was super happy to receive this article in my inbox! The timing was perfect! I’m super grateful for all the strategies you shared and love that you made it super simple and easy to start implementing! I look forward to implementing some of the strategies you share to create my opt-in offer and start building my list! Its super inspiring to see what you guys at Foundr have created in such a short timeframe! A big well done and thanks again for sharing such highly valuable content with us!

Write a compelling subject line. The subject of your email will be the first thing that people will see when viewing it. Because of the immense amount of spam that exists, it's important that you draw the recipient in enough so that they open the message. The subject line should invite the reader to some benefit or include a sense of urgency which requires action. Avoid cliche marketing terminology like "act now" or "free limited offer" as these subject lines can make recipients feel suspicious and turned off. Your subject line should be 50 characters or less.[2]
Purchased lists are ineffective, and they impact everyone else who uses Mailchimp, too. If you send emails to a list of people whose contact info you bought, many of the emails will get identified as spam. Some spam filters will flag a campaign if anyone with the same IP has sent spam in the past. When you use Mailchimp, your email is delivered through our servers, so if one person sends spam, it could prevent other users’ emails from reaching inboxes. But by forbidding Mailchimp users from using purchased lists, we increase deliverability for everyone.
The criteria and metrics can be classified according to its type and time span. Regarding the type, we can either evaluate these campaigns "Quantitatively" or "Qualitatively". Quantitative metrics may include "Sales Volume" and "Revenue Increase/Decrease". While qualitative metrics may include the enhanced "Brand awareness, image and health" as well as the "relationship with the customers".
The most advanced email marketing services offer custom workflows where you can specify triggers based on actions (such as opening an email or making a purchase) or on inaction (such as ignoring emails). With these services, you can also set up a series of emails (such as tutorials) to be sent to segments of users, and you can pause or stop a campaign at any time. You can also move contacts into new segments once they have completed tutorials.
Because users have different operating systems, web browsers[84] and computer hardware (including mobile devices and different screen sizes), online ads may appear to users differently from how the advertiser intended, or the ads may not display properly at all. A 2012 comScore study revealed that, on average, 31% of ads were not "in-view" when rendered, meaning they never had an opportunity to be seen.[85] Rich media ads create even greater compatibility problems, as some developers may use competing (and exclusive) software to render the ads (see e.g. Comparison of HTML 5 and Flash).
InfusionSoft is a fully functional CRM and marketing solution created for small and medium size businesses. Comparing it to MailChimp or AWeber is like comparing a Lamborghini to a VW Golf. It provides highly advanced features for list segmentation, lead scoring and marketing automation. On top of all that, you can integrate all of these features with your optin form using Infusionsoft Tags + OptinMonster.
In practice, Internet marketing will include the use of a company web site in conjunction with online promotional techniques described in Chapter 8 of the book such as search engine marketing, interactive advertising, e-mail marketing and partnership arrangements (affiliate marketing) with other web sites. Some businesses who "want to be top in Google", simply consider Internet marketing to simply equate to Search Engine Marketing, but while this is important this scope is too narrow to take full advantage of digital media. 
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