Customers who are waiting for their package to be delivered are most probably feeling excited and sometimes even a bit nervous. If you can provide them with useful content, e.g. on how to best use the product, how to take care of it, what to wear with it, how to exchange it, and so on, you can make their wait ever more exciting. Just like looking forward to unwrapping presents on Christmas morning 😉
When writing this guide, we reached out to the marketer community to collect case studies and learnings about creative marketing strategies. Most of these examples are included throughout the guide, but some didn’t quite fit. So we included those loose ends here, from the perspective of four awesome marketers. What better way to wrap up this guide than with you, our community?

The truth? Today, rising above the noise and achieving any semblance of visibility has become a monumental undertaking. While we might prevail at searching, we fail at being found. How are we supposed to get notice while swimming in a sea of misinformation and disinformation? We've become immersed in this guru gauntlet where one expert after another is attempting to teach us how we can get the proverbial word out about our businesses and achieve visibility to drive more leads and sales, but we all still seem to be lost.
Personalization. Without personalized messaging, you’ll miss out on a significant number of conversions. Leverage marketing automation’s tracking capabilities to tailor your conversations with your contacts. Personalization works: 88% of U.S. marketers reported seeing measurable improvements due to personalization — with more than half reporting a lift greater than 10%.
Marketing automation and customer relationship management systems are two different platforms. But they undeniably work together. CRMs manage customer data. Although you can have a CRM without marketing automation, marketing automation cannot exist without a CRM, according to Davis. The CRM serves as the central database for marketing automation. It’s where all the information is stored for each contact along their customer journey, he added. “It also allows multiple people, across multiple departments within your organization to remain synced up with the current state of the contact to ensure consistency in communicating,” Davis said.
However, email marketing is enormous. It’s far from dead, I can assure you of that. It is, in fact, one of the biggest drivers of sales. It’s a captivated audience of people looking for your advice and your knowledge. It takes time to build and it requires the right lead magnet or offer to ensure that you get people into your list, but it’s well worth it.

There are a number of ways to use this approach. You can get your sales team to automatically reach out when a free-trial user visits your pricing page. Or maybe send a case study when they’ve looked at the list of the tools you offer? Just give it a try, you’ll see that relevant triggered messages deliver great value and great business results at the same time.


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