Due to the massive growth of the Internet, most countries have passed legislation to prevent companies from sending unsolicited emails. These laws determine what is and what is not considered acceptable email correspondence, and enforce restrictions on email communications. In the United States and Europe, for example, bulk email must contain an accurate from field and subject line, and the email content must include the sender’s physical address. In addition, a blast email must also offer its recipients the opportunity to unsubscribe from the email list — and such requests must be met within a specified period of time. As a result of these laws, it is very important for companies to maintain an updated list of subscriptions and cancellations at all times, and avoid sending out email that appears to be spam.
The best email copywriting starts with the subject line, which has to make recipients want to open your email. Follow that with an appealing headline so they’ll keep reading. Constant Contact’s research suggests that email copy should be short, around 200 words. It’s also wise to avoid being promotional in all your emails. Instead, offer value to your subscribers. The most important part is the call to action which leads recipients from the email to your site or resource.
Sponsored search (also called sponsored links, search ads, or paid search) allows advertisers to be included in the sponsored results of a search for selected keywords. Search ads are often sold via real-time auctions, where advertisers bid on keywords.:118 In addition to setting a maximum price per keyword, bids may include time, language, geographical, and other constraints.:118 Search engines originally sold listings in order of highest bids.:119 Modern search engines rank sponsored listings based on a combination of bid price, expected click-through rate, keyword relevancy and site quality.
The call to action doesn’t have to be a sale or discount – it could be advertising a contest or promotion, or incentivizing people to conduct an online survey. Regardless of the nature of the call to action, there must at least BE a call to action. Direct mailing is most certainly not the avenue to send out a blank postcard or flyer that simply informs people of your presence – it’s too expensive, too time consuming, and too hard to efficiently track metrics to garner simple impressions.
Many laws specifically regulate the ways online ads are delivered. For example, online advertising delivered via email is more regulated than the same ad content delivered via banner ads. Among other restrictions, the U.S. CAN-SPAM Act of 2003 requires that any commercial email provide an opt-out mechanism. Similarly, mobile advertising is governed by the Telephone Consumer Protection Act of 1991 (TCPA), which (among other restrictions) requires user opt-in before sending advertising via text messaging.
In the late 1990s online shoppers were mainly well-educated, high-earning, twenty- to forty-year-olds. By 2003 online shoppers represented a broader demographic, with an average age of forty-four years and an average annual household income of $65,000. Of these shoppers, 50 percent were female and 50 percent were college graduates. According to a 2004 report from the U.S. Department of Commerce, in 2003 searching for product/service information was the second most popular online activity after e-mailing or instant messaging and 77 percent of U.S. Internet users age fifteen and older shopped online. E-customers researched products and services that they were considering for purchase online. Their final purchases, however, may not have been made online.
As mentioned earlier, technology and the internet allows for 24 hours a day, 7 days a week service for customers as well as enabling them to shop online at any hour of that day or night, not just when the shops are over and across the whole world. This is a huge advantage for retailers to use it and direct customers from the store to its online store. It has also opened up an opportunity for companies to only be online based rather than having an outlet or store due to the popularity and capabilities of digital marketing.